Firmware updates show that the manufacturer still cares about their products and their customers.
#Wemo insight software
Belkin regularly sends along software patches to WeMo devices, and that’s a good thing - or at least it should be. If you’d think that a device with inconsistent behavior like the Insight Switch would benefit from a firmware update, then this will blow your mind: they don’t help. Then, when you try it again later, it’s operational like there never was any problem. But the Insight Switch is a completely different beast that has been known to misfire no reason whatsoever, even minutes after it was just working. Hard-wired into the wall where my porch light switch once was, it reconnects to my home’s Wi-Fi after a network or power outage just fine. On the bright side, the WeMo Light Switch rarely has this problem. This is a very underwhelming software fix for an otherwise good piece of hardware. The process looks like it’s working fine, but when you enter your network’s Wi-Fi password into the WeMo app to connect the switches to the web, it tells you that your password is wrong.Īfter a back-and-forth with WeMo’s customer service Twitter account, I finally got a solution: Delete the WeMo app, reboot the smartphone, and reinstall the app. I’ve set up both the Light Switch and the Insight Switch multiple times (more on that below), using different wireless routers, different networks, and even different network settings, and every time it was not only unbearable but also baffling. That’s because the initial Wi-Fi detection on these devices was, in a word, horrendous. As happy as I’ve been with my WeMo setup, our love affair almost stopped before it ever started.
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